Fingerbank

Fingerbank and Your Privacy

Fingerbank identifies device types, not the people using them. This page explains which agreement governs your data, what Fingerbank does with it, and how that differs between our cloud and on-premises deployments.

Data Processing Agreement

Use of Fingerbank is subject to the Akamai Data Processing Agreement, which governs the processing of personal data between Akamai and its customers.

Read the Akamai Data Processing Agreement

What Fingerbank identifies

It identifies

  • An iPhone 16 Pro
  • A Philips patient monitor or GE MRI machine
  • An Ethernet switch, IP camera or building control system

It does not identify

  • That the iPhone is owned by Jane Smith
  • The identity of a patient, or the procedure performed
  • Configuration data, commands or internal parameters

The purpose of Fingerbank is to identify device types—not users. Fingerbank does not associate device data with individual users.

In industrial or enterprise networks, Fingerbank can detect IP-based devices such as Ethernet switches, IP cameras, or building control systems. However, it does not access configuration data, operational commands, or sensitive internal parameters. Fingerbank focuses exclusively on attributes common to devices of a specific type, independent of who owns or operates them.

What Fingerbank does not do

  • It does not store personal information (e.g., names, email addresses, phone numbers).
  • It does not use or retain IP addresses from incoming Cloud API requests, except temporarily to mitigate abuse or denial-of-service attacks.

How your data is handled

This depends on how you deploy Fingerbank.

Fingerbank Cloud API

Akamai processes the device data you send.

  • You may send device data required for identification purposes. Any relevant parameters are documented in our API guidelines.
  • Submitted device data may be retained and used by Fingerbank to improve the accuracy of its identification engine. This data is securely stored, never made public, and never shared with third parties.

On-premises deployments

Your device data never leaves your environment.

In on-premises deployments, Fingerbank operates as a technology vendor—not as a data processor. In these cases, all device data remains within the customer's environment. Fingerbank does not receive, store, or use the data for training or optimization purposes. This deployment model is suited for organizations with strict regulatory, compliance, or data sovereignty requirements.

Agreements and policies

By using Fingerbank services, customers must accept and comply with Akamai's comprehensive Terms and Conditions, which govern the use of all Akamai services including Fingerbank.